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  1. Sunshine
  2. Manage Your Booking ✏️

Manage Your Booking ✏️

Manage My Booking

  • How do I log into my account?
  • Where can I find my booking reference (SUN)?
  • How can I view my booking information?
  • Can't find your booking?
  • Where can I see a breakdown of my holiday price?
  • Do I need to print my paperwork?
See all 9 articles

Flights

  • Do I check in online or at the airport?
  • How do I check in online?
  • How do I get my boarding passes/tickets?
  • Where can I find my flight booking reference? (PNR)
  • How do I know which terminal my flight departs from?
  • When should I arrive at the airport?
See all 24 articles

Hotel Information

  • How do I find information about my hotel’s services and amenities? (Wi-Fi, towels & more)
  • How do I book rooms next to each other at the hotel?
  • I’ve seen lots of negative reviews for my hotel online, what can I do?
  • Can I get a cot in my hotel room?

Transfers

  • How do I cancel my transfer? 🚐
  • How will I find out my transfer pick up time?
  • How can I add a transfer to my booking?
  • How can I upgrade my transfer?
  • Can I change my transfer pick up time?
  • How can I add a car seat to my transfer?
See all 7 articles

Insurance

  • Can I request a 'No Show' insurance letter?
  • A passenger on my booking is unable to travel, what are our options?
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