Skip to main content
Sunshine Help Centre home page Sunshine
  • Sign in
  • Submit a request
  1. Sunshine
  2. While You’re Away ✈️

While You’re Away ✈️

Flights / Airline

  • Missed your flight? Here's what to do next
  • Flight delayed? Here's what to do next
  • How do I change my flight when I'm holiday?
  • At the airport and need help?

Transfers

  • The transfer from the hotel to my airport took longer than I expected?
  • There was an issue with my transfer while I was on holiday
  • How do I find my transfer pick up time?
  • What do to if your Transfer hasn't arrived?

Hotel / Accomodation

  • What time can I check into my hotel?
  • How can I change my room once at the hotel?
  • Pool & Facilities Closures
  • I'm on holiday and I am not happy with my hotel

Anything Else?

  • Need help while you're on holiday? Here's what to do
  • Returned from holiday and need some help?
  • Do you have Reps in resort?
  • Lost or left something behind on holiday? Here's what to do
  • Do I have to pay Tourist Tax or Resort Fees on my holiday?
Powered by Zendesk