While You’re Away ✈️

Flights / Airline

• Missed your flight? Here's what to do next
• Flight delayed? Here's what to do next
• How do I change my flight when I'm holiday?
• At the airport and need help?

Transfers

• The transfer from the hotel to my airport took longer than I expected?
• There was an issue with my transfer while I was on holiday
• How do I find my transfer pick up time?
• What do to if your Transfer hasn't arrived?

Hotel / Accomodation

• What time can I check into my hotel?
• How can I change my room once at the hotel?
• Pool & Facilities Closures
• I'm on holiday and I am not happy with my hotel

Anything Else?

• Need help while you're on holiday? Here's what to do
• Returned from holiday and need some help?
• Do you have Reps in resort?
• Lost or left something behind on holiday? Here's what to do
• Do I have to pay Tourist Tax or Resort Fees on my holiday?