Thanks for getting in touch. We want you to know that your complaint is important to us, and we’re looking into it thoroughly.
⏳ We aim to respond within 14 days, but during busy periods it may take up to 28 days.
📬 If you’ve already submitted your complaint, there’s no need to follow up—we’ve got it and we’re on the case.
Thanks for your patience while we work to get back to you.