In most cases, the airline desks within the airport will be able to help you quickly. If you do need help from our team, you can reach us by:
💬 WhatsApp us – You can find the link by logging into your My Sunshine account.
📞 Call us on: +44 (0) 333 003 1934
🕖 Emergency Support (Monday - Saturday 10pm–8am & Sunday 10pm-9am UK time):
If you call during these hours, please leave a message with your SUN reference number. We’ll call you back as soon as possible.
🕖 Non-Urgent Queries:
For general support, please call after 8am Monday-Saturday & 9am Sunday UK time.