Missing a flight is never the start you want for your holiday, but don't panic — here's what you need to do to get back on track.
Booking a new flight ✈️
If you've missed your flight, you'll need to book a new one directly to get yourself to the sunshine.
Arriving at your hotel 🏨
Arriving on the same day? No worries! You can still check in at your hotel as planned without any issues.
Arriving on a different day? If your new flight means you will arrive a day or two late, please reach out to us on WhatsApp or by phone. We will let the hotel know so they can keep your room ready for you.
What about transfers? 🚌
Please note that if you miss your flight, any pre-booked transfers will unfortunately be lost. You will need to arrange new transport from the airport to your hotel once you arrive.
Flying long-haul or with British Airways? 🚩
This bit is important. If you are flying long-haul or with British Airways and you miss your outbound flight, the airline will usually cancel your return flight too. If this happens, you will need to book both a new outbound and a new return flight.
Missed your flight home? 🏠
If you miss your flight at the end of your holiday, you will need to book a new flight home directly with the airline or at the airport.