Getting in touch before travelling?
Our Customer Service team is available Monday - Friday: 8:00am to 6:45pm and Saturday - Sunday: 9:00am to 4:45pm.
Getting in touch while you are on holiday?
Please check your Booking Confirmation paperwork for all advice on how to reach out our In Resort team while you're on your holiday.
Getting in touch after your holiday? All post-travel queries are dealt with by our Feedback team. You can reach out them through our online form here.
Don’t forget our friendly beach bot will always be hand on hand 24/7 to help you with any queries, available via the Live Chat option in your online Sunshine account.