Need to cancel your transfer? No problem — we’re here to help.
✈️ Yet to Travel:
Log into your My Sunshine account, then use the Live Chat in the bottom right corner to talk to us.
📌 Important to know:
If you're travelling within the next 7 days, we won’t be able to offer a refund for the cancelled transfer — so please keep this in mind before considering making any changes.
🏖️ Currently on Holiday:
Unfortunately, we’re unable to cancel your transfer once your holiday has started.