We charge a few types of fees related to how and when payments are made. Here’s a quick breakdown:
| Fee Type | What It’s For | Amount |
|---|---|---|
| Automatic Payment Collection | If we collect a payment automatically, a fee may apply. To avoid this, make your payment manually before 8 PM on the due date. | Up to £5 |
| Payment Date Change | If you move a payment date (excluding the final balance), this fee applies. Each date can only be changed once. | £10 (or £5 if changed via ‘My Bookings’) |
| Insufficient Funds | If we try to take a payment and there aren’t enough funds in your account, this fee is added to your booking. | £20 (plus the automatic payment fee if a partial payment is taken) |
💡 Top Tip: You can pay early any time before the due date and we won't take payment again.