We want to make sure you holiday to runs as smooth as possible, so if you have a medical condition or need a hand with mobility, just let us know. We’ll work do all we can to make sure everything is set up for you before you even leave for the airport.
Let’s get you sorted: Adding Special Assistance ✅
If you didn’t add this info when you first booked, no problem! You can let us know any time up to 7 days before you fly.
How to let us know:
Log into My Sunshine.
Select the holiday you need help with.
Go to the Manage Booking menu and head to the Make Changes section.
Choose the Disability Support and Special Assistance option.
Fill out the quick form with as much detail as possible so we know exactly how to help.
Once you’ve hit submit, our team will get to work. We’ll send you an email confirmation as soon as your request has been processed and confirmed with the suppliers. 💌