It’s quite common to spot a typo in a birth date after booking. The good news is that for most passengers, this is a very easy fix that doesn't require a formal amendment.
Here is the rule of thumb for when you need to let us know and when you can just handle it yourself.
How do I update a passenger's date of birth? 🎂
In many cases, an incorrect date of birth won't stop you from travelling. Most airlines only require the final, correct date of birth during the Online Check-in process, where you enter your Advanced Passenger Information (API).
When you DON'T need to contact us ✅
If the date of birth is wrong but the passenger stays within the same age bracket, you don't need to make an official change to your booking. You can simply enter the correct date of birth when you check in for your flights online.
This usually applies to:
Adults: Anyone aged 16+ (or 12+ depending on the airline).
Children: Any child who remains between the ages of 2 and 11 for the duration of the trip.
When you MUST contact us ⚠️
You need to get in touch if the incorrect date of birth means the passenger actually falls into a different age bracket. This is because the price of flights and hotels changes significantly between these categories:
Infant to Child: If a passenger was booked as an infant (under 2) but will actually be 2 or older on the date of travel.
Child to Adult: If a passenger was booked as a child but will be 12 or older (or 16+ for some suppliers) when you fly.
Why does this matter? Airlines require anyone 2 or older to have their own paid seat, and hotels often charge different rates for adults versus children. If the bracket changes, we need to get a new quote from our suppliers to ensure your booking is valid.
How to make a change 💬
If you’ve realised a passenger has moved into a new age bracket:
Log into My Bookings.
Open a Live Chat with our team.
Let us know the correct date of birth, and we'll check if there are any price differences from the airline or hotel.