Making a Booking
Insurance
Missed flight
Group Bookings
Flights
- If a passenger is removed/does not travel what happens to their luggage?
- I will be pregnant when flying, do I need any documentation from my doctor?
- Sunshine bookings made with Ryanair flights before 12pm 27th February 2024
- Can I Upgrade My Flight with Avios Points?
- How do I book my flight seats?
- How do I add bags to my flight booking?
Cancellation
- Can I cancel and get a refund for an in flight extra I have purchased?
- Cancelling due to health reasons/bereavement/pregnancy
- Cancelling insurance
- Cancelling car parking
- Cancelling a transfer
- Cancelling a passenger from the booking
Booking Protection
Complaints
Transfers
Manage my booking
- Where can I see a breakdown of my holiday price?
- I want to book a holiday
- Who can I speak to regarding my query?
- Do I need to print my paperwork?
- Foreign travel advice
- What's included in my hotel booking?
Making a Change
- How long after agreeing to a quote will the payment be taken?
- How does the age of passengers impact the price of my holiday?
- How can I change my room once at the hotel?
- How do I change the dates of my holiday?
- The lead passenger may not be able to travel, can the other passengers still travel?
- I’ve seen lots of negative reviews for my hotel online, what can I do?
In-resort
Payments
- How do I change my monthly payment date?
- £30 pp deposit fee
- Why has my balance/next instalment not been collected?
- How do I check my remaining balance?
- How do I change my payment card?
- How do I redeem my voucher?